Privacy Policy

Last updated: August 1, 2024

This Privacy Policy outlines how Acroblastic collects, uses, protects, and discloses personal information when you use our services, including our website, mobile applications, and any other online platforms we own or operate.

We take the privacy of your information very seriously. This Privacy Policy is intended to inform you of our practices regarding the collection, use, and disclosure of personal information, as well as the choices you have associated with your information.  

Please read this Privacy Policy carefully before using our services. By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Here’s a detailed breakdown of the key points covered in this Privacy Policy:

1. Information Collection

What kind of information do we collect?

We may collect various types of personal information when you use our services, including:

  • Contact Information: Name, email address, phone number, mailing address, and other contact details you provide when registering for an account, contacting customer support, or subscribing to our newsletter.
  • Usage Information: Information automatically collected about your activity on our platforms, such as pages you visit, features you use, browsing history, search queries, and IP address. This information may be collected using cookies and other tracking technologies.
  • Account Information: Information you provide when creating an account, such as username, password, and security questions.
    Billing Information: If you make a purchase through our services, we may collect billing information, such as credit card details and billing address. This information is collected through secure payment gateways and is not directly stored by Acroblastic.

How do we collect this information?

We collect information through various methods when you use our services, including:

  • Directly from You: You provide certain information directly to us when you register for an account, contact customer support, subscribe to our newsletter, or use certain features of our platforms.
  • Automatically: We collect some information automatically when you use our services. This information is collected through cookies and other tracking technologies.
  • Third-Party Sources: We may collect information from third-party sources, such as social media platforms, marketing partners, and publicly available data sources. However, we will only collect such information in accordance with the law and with the consent of the user (where required).

2. Information Usage

How do we use your information?

We may use your information for various purposes, including:

  • Provide and Improve Our Services: To deliver and improve our services, including account creation, order processing, customer support, and communication.
  • Personalization: To personalize your experience on our platforms by tailoring content, recommendations, and advertising to your interests.
  • Marketing and Communication: To send you marketing communications, such as newsletters, promotional offers, and surveys. We will only send you such communications with your consent or as permitted by law.
  • Analytics and Research: To analyze trends, understand user behavior, and improve our services.
  • Security and Fraud Prevention: To protect our platforms from security threats and fraud.
  • Compliance with Law: To comply with applicable laws and regulations.

We will not share your personal information with third parties for their own marketing purposes without your consent.

We will not share your personal information with third parties for their own marketing purposes without your consent.

3. Data Security

How do we protect your information?

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:  

  • Secure Storage: We store your information on secure servers with industry-standard security measures.
  • Data Encryption: We may use encryption technologies to protect sensitive information, such as credit card details.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Security Reviews: We conduct regular security reviews to identify and address potential vulnerabilities.

While we strive to protect your information, no security system is foolproof.

4. User Rights

What rights do you have regarding your information?

You have certain rights regarding your personal information under Canadian privacy laws, including the right to:

  • Access your information: You have the right to request a copy of the personal information we hold about you.
  • Rectify your information: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
  • Erase your information: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restrict the processing of your information: You have the right to restrict the way we process your information.
  • Object to the processing of your information: You have the right to object to the processing of your information in certain circumstances.

To exercise any of these rights, please contact us at legal@acroblastic.com.

5. Children's Privacy

Acroblastic does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to delete that information.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our services after we post changes to this Privacy Policy constitutes your acceptance of those changes.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

You may also contact the Office of the Privacy Commissioner of Canada for further information and assistance regarding your privacy rights: